Terms of service

Welcome to Lulu Sky Bella. These Terms of Service ("Terms") set forth the conditions governing your access to and use of our website, including the purchase of products offered through our online store. By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not accept these Terms, please discontinue using our website.

1. Eligibility

By accessing this website, you confirm that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.
  • The information you submit is truthful, accurate, and current.
  • You will use this website only in accordance with applicable laws and regulations.
  • You will not attempt to interfere with the operation, functionality, or security of the website.

Lulu Sky Bella reserves the right to refuse service, suspend user accounts, or cancel orders whenever necessary.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, prices, sizing information, and other details displayed on our website are accurate.

However, please understand that:

  • Product colors may appear differently depending on your screen settings.
  • Measurements may vary slightly due to manual measuring methods.
  • Inventory levels may change without prior notice.
  • Product details may vary slightly between different styles or batches.

We reserve the right to modify, discontinue, or limit the availability of any product at our discretion.

3. Pricing & Payment

Unless otherwise specified, all prices displayed on our website are in U.S. Dollars (USD).

Orders will only enter processing after payment has been successfully authorized.

We reserve the right to:

  • Correct pricing, typographical, or technical errors.
  • Decline or cancel orders suspected of fraud or unauthorized activity.
  • Cancel orders affected by inventory shortages or system-related issues.
  • Correct inaccurate product or promotional information.

If payment has already been received for a canceled order, an applicable refund will be issued using the original payment method.

4. Order Acceptance

Submitting an order does not automatically mean that it has been accepted.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability
  • Payment verification failure
  • Pricing or inventory discrepancies
  • Suspected fraudulent activity
  • Shipping restrictions
  • Incorrect customer information
  • Violations of these Terms

If an order is canceled after payment has been received, an applicable refund will be processed to the original payment method.

5. Shipping

All shipments are subject to our Shipping Policy.

Although we work to process and dispatch orders as quickly as possible, delivery estimates are not guaranteed and may be affected by circumstances beyond our reasonable control, including carrier delays, severe weather, holidays, transportation disruptions, or incorrect shipping information.

Customers are responsible for providing complete and accurate shipping information at checkout.

Once an order has entered processing or fulfillment, we may be unable to change the shipping address.

6. Returns & Refunds

Returns, refunds, and related requests are handled in accordance with our Return & Refund Policy.

Eligible merchandise must meet all applicable return conditions before a refund, replacement, or other resolution can be approved.

Please contact our Customer Support team before sending any merchandise back. Unauthorized returns may not be accepted.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product photographs
  • Graphics
  • Icons
  • Product descriptions
  • Text
  • Website design and layout

is the property of Lulu Sky Bella or its applicable licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, republished, distributed, modified, or used for commercial purposes without prior written authorization from Lulu Sky Bella.

8. Acceptable Use

By using this website, you agree that you will not:

  • Violate any applicable laws or regulations.
  • Upload viruses, malware, or harmful software.
  • Attempt unauthorized access to our systems or network.
  • Participate in fraudulent, deceptive, or abusive activities.
  • Disrupt the normal operation or security of the website.
  • Use website content for unauthorized commercial purposes.

Any violation of these Terms may result in account suspension, order cancellation, restricted access, or other appropriate action.

9. Third-Party Links

Our website may occasionally include links to third-party websites or services for your convenience.

Lulu Sky Bella does not control or endorse these external websites and is not responsible for their content, privacy practices, policies, products, or services.

Accessing third-party websites is entirely at your own risk.

10. Disclaimer

Our website, products, and services are provided on an "as is" and "as available" basis, to the fullest extent permitted by applicable law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

11. Limitation of Liability

To the maximum extent permitted by law, Lulu Sky Bella shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of this website or the purchase of our products.

To the extent permitted by law, our total liability relating to a particular order shall not exceed the amount paid for that applicable order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

By continuing to use our website, you acknowledge that you have reviewed and accepted our Privacy Policy.

13. Updates to These Terms

We may revise or update these Terms of Service from time to time.

Any changes become effective when they are published on this website. Continued use of the website following any updates constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States and the applicable laws of the state in which Lulu Sky Bella operates, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of this website shall be resolved by a court of competent jurisdiction.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Lulu Sky Bella

Email: hello@luluskybella.com

Business Address:

892 Little Bear Cv NE
Conyers, GA 30012
United States

Business Address Only — Not a Return Address

Our Customer Care team typically responds within 24–48 business hours and is always happy to assist you.