Shipping policy
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At Lulu Sky Bella, we want every order to arrive smoothly and safely. Please review the information below for details about our order processing, shipping, tracking, and delivery procedures.
Most orders are prepared for shipment within 1–3 business days after payment has been successfully received.
We currently provide shipping services throughout the United States.
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$54.99 | $10.00 |
| Free Shipping | $55.00 and above | FREE |
| Expedited Shipping | $0.00–$99.99 | $18.00 |
| Free Expedited Shipping | $100.00 and above | FREE |
The available shipping methods and applicable charges will be displayed during checkout.
Delivery timing may vary depending on the destination, carrier, holidays, weather, and other circumstances.
Once your package has been handed over to the shipping carrier, tracking information will be sent to you by email.
Please allow approximately 24–48 hours for tracking information to become active after the carrier receives your package.
If tracking does not update immediately, please allow additional time for the carrier’s system to register the shipment.
Delivery timing may vary depending on your location, carrier schedules, weather conditions, holidays, and other unexpected circumstances.
Lulu Sky Bella cannot be held responsible for delays caused by:
Once an order has entered the fulfillment process, we may not be able to change the shipping address.
Lulu Sky Bella currently ships within the United States only.
Please note that we do not ship to military bases, including APO, FPO, and DPO addresses, or other locations where our shipping carriers are unable to provide standard delivery services.
Certain remote or restricted locations may also have limited carrier availability.
If your package appears to be missing, significantly delayed, or arrives damaged, please contact our Customer Support team as soon as possible.
For damaged shipments, please provide:
Our team will review the information and help determine the appropriate next step.
A package may be returned to us if it is refused, left unclaimed, sent to an incorrect address provided by the customer, or addressed to a location we do not service.
If the package needs to be shipped again, additional shipping or handling charges may apply.
Lulu Sky Bella
892 Little Bear Cv NE
Conyers, GA 30012
United States
Business Address Only — Not a Return Address
Please do not send returned merchandise to this address unless our Customer Support team has specifically provided return instructions.
Lulu Sky Bella Customer Support
Email: hello@luluskybella.com
If you have questions about your order, shipping status, tracking, or delivery, please contact us. We typically respond within 24–48 business hours and will be happy to assist you.
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